Return Policy

we value our customer and our products, we pack with atmost care. we use only Eco friendly packaging Once the Order is placed in smris there will be no cancellation done from the website, If the product received by customer is damaged or vary totally different from the ordered product customer needs to take picture of the received product within maximum of 48 hours and send picture to email via customercare@smris.com or whatsapp +91 7305354747, The product should be returned by customer with same packing and customer should take responsiblity to return via courier or parcel service, preferably india post/ Dtdc/ professional services, we will refund money of courier charges to customer, The product cant be returned after using the products The Product should be returned with original and neat packing we cant replace the same product sometimes because of availablity, in that case refund will be provided Each products is handcrafted slight design change and color change is possible After the return product received from our end we will refund in 10 to 15 working days, its take time for us to process all the bills and accounts contact customercare@smris.com for returns in case of any damage