You can find the answers to the most common questions we get asked by our customers with our FAQ

Frequently asked questions

INDIA: Free Shipping when online payment mode is chosen. For Cash on Delivery, shipping charge is Flat Rs 49.

OUTSIDE INDIA: Shipping charges are Rs 999 per item.

Currently we don't allow cancellation for the Orders placed, but you can return the products once they are shipped. Click here to learn more about the return policy.

Read more about our refund policy here.

You can shop on the website in INR (Indian Rupee).

The product price remains same irrespective of the country you shop from. Only the shipping prices change depending upon your delivery location.

All shipments (In India & Worldwide) are delivered in 7-10 business days once the order is received by us.

In case of order placed for nameplate the team will get in touch with you for customization required, it generally takes 7-15 business days to get delivered.

Please check your spam/promotions folder. If the issue persists, send us an email at

INDIA: Cash On Delivery, Credit & Debit Cards, Net Banking.

Other Countries: Credit Cards, Debit Cards, Net Banking , PayPal

No, all the customs duties and taxes are borne by Smri's.

We have a separate team that will help you with such orders. Email at to get in touch with our sales team.

Each product on the website has a unique code attached to it. You can view the SKU code of the product by visiting the product page.

You need to add INR as a currency in your Paypal account for initiating payments.

Feel free to reach us on :
1. E-mail:
2. WhatsApp: +91 73053 54747