Shipping Policy
Shipping Policy
At Smris we will ship most of the products on next day or in 5 days time according to products size, because big products need lots of man power, our products are handmade takes 30 mins to 2 hours sometimes to pack a order,
Customized orders takes more time
Pre order takes more time which will be communicated in WhatsApp
For urgent orders pls check with our team in WhatsApp number +91 7305354747 before placing order
we pack with utmost care, we use only ecofriendly packaging including masking paper tapes instead of cello tapes, we care for our environment, we strongly believe we should not kill nature to earn money, we ship through Ship rocket, dtdc, delhivery, xpressbees, ST courier and India Speed post for north india orders depends on the products size and the location of customer.
if any urgent orders please call customer care +91 7305354747
for same day delivery inside Chennai contact customer care +91 7305354747 through call 10.30 am to 9 Pm ISD extra charges for auto apply
Products will be delivered in 2 to 15 days time, any urgent orders contact customer care +91 7305354747 in call
if any products we can’t deliver in max of 25 days contact customer and we will initiate refund. Customized orders delay will be possible, whatsapp orders delay will be possible more than 25 days depends on each product availability.
If products is alredy shipped and delayed by courier service we initiate returns after 22 days.
We ship all over India
Products tracking number will be shared via email to customer after the product is shipped
Shipping money will not be refunded for return orders
we are currently not shipping outside India